The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I, Jo Saunders, am committed to maintaining the trust and confidence of the customers who visit my shop and use my services. I would like you to know that I do not share your data with anybody else. You can find out exactly what data I store, and how to remove your data below.
Information I collect:
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.
Why I Need Your Information and How I Use It:
I rely on a number of legal bases to collect, use, and share your information, including:
- as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
- when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for a mailing list.
Information Sharing and Disclosure:
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
- Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services
Access to your personal information:
You are entitled to view, amend, or delete the personal information that I hold. Send your request to email@example.com.
My bags can be custom made in any of the 4 shapes (Landscape, Portrait, Modernist and Renaissance) and in any colour webbing strap (Black, Orange, Hot pink, Yellow, Light Pink, Neon Green or a colour of your choice if not shown) and any print (Space Cadet, Stripe, Abstract). If you have any others requests I would be glad to assist. You can contact me by pressing the contact button at the top of the page.
Cool hand wash and drip dry. Drip drying rather than spinning will maintain the crisp look of the cotton. Do not dry clean.
All my products are thoughtfully wrapped in tissue with a colourful sticker. If you require extra wrapping for a particular occasion I would be happy to assist. You can contact me by pressing the contact button at the top of this page.